Hospitality industry is growing and therefore is the consumer demand for better services, add- on services, convenience in checking availability & bookings; accurate billing & invoicing and related services. The customer is no longer satisfied with a web based application. Mobility solutions are a must. Hospitality is evolving - customers book online expecting deeper discounts. It is no longer a business that offers a room to stay overnight. Hospitality is expected to provide a home away from home with the office facilities like Wi-fi and security built-in.

Zenopsys understands this evolving need and is geared to provide custom built specific solutions to the hospitality industry. We work with large hotels, recreational centers, restaurants, clubs etc.
Our teams have developed web & mobile based online solutions for the hospitality industry including CRM’s, POS, Billing & Invoicing solutions etc. We have advised businesses on process reengineering, inventory management, billing & invoicing systems and more.


PROVEN TRACK RECORD WORKING WITH SOME OF THE BEST KNOWN FIRMS IN
THE HOSPITALITY INDUSTRY -

    • GLOBAL CORPORATIONS, MULTINATIONALS FIRMS IN HOSPITALITY,
    • MID & SMALL COMPANIES INCLUDING START-UP’S
    • SPECIFICALLY - HOTELS; RESORTS; RECREATION CLUBS & AMUSEMENT PARKS
        • DECADES OF TECHNOLOGY EXPERIENCE ACROSS INDUSTRIES
        • DEEP FOCUS ON TECHNOLOGY & DOMAIN EXPERTISE
        • FOCUSED ON SUSTAINABLE & COST EFFECTIVE VALUE CREATION

ZENOPSYS ADVANTAGE

    • HIGHER EFFICIENCIES & RESOURCE MANAGEMENT
        • FASTER & EFFECTIVE BUSINESS PROCESSES
        • TIMELY PAYMENTS & COLLECTIONS
        • BETTER INFORMATION SECURITY
        • IMPROVED CLIENT SATISFACTION
    • BETTER LEVERAGE OF TECHNOLOGY
        • IMPROVED EFFICIENCIES DUE TO TECHNOLOGY ADOPTION AND UPGRADE
        • COMPETITIVE ADVANTAGE
        • WASTE REDUCTION AND BETTER REDUNDANCY MANAGEMENT

GENERIC SERVICES

TECHNOLOGY SERVICES

    • Technology Development & Deployment
    • Evolving Long Term Support & Maintenance
    • Legacy System Management
    • System Integration & Tech Support
    • Cloud Solutions
    • Mobile Solutions

BUSINESS & CONSULTING SERVICES

    • Business Process Reengineering
    • Improving Process Efficiencies leveraging Technology
    • Digital Marketing & Social Media Management
    • Mobility Solutions


SPECIFIC SERVICES

    • CUSTOM APPLICATION DEVELOPMENT
        • Web Applications & Cloud
        • Mobile Apps (iOS, Android, Windows)
        • Windows (.net), Java, OpenSource (PhP, Python etc)
    • SYSTEM ANALYSIS & LEGACY SYSTEM MANAGEMENT
        • Gap analysis of existing systems & evolving effective solutions
        • Migrating legacy systems to contemporary application platforms
        • Managing existing systems
        • Migrating to cloud based platforms
    • EVOLVING TECH SUPPORT
        • Onsite and Remote Tech Support (24 X 7 if necessary)
        • Phone, Email & Chat based Support
        • Application & Database - Hosting, Backup and Maintenance
    • BUSINESS PROCESS REENGINEERING
        • Process Efficiencies enabled by Technology Solutions
        • Improving Service Quality driven by Process Reengineering & Technology Adoption

SPECIFIC CLIENTELE & WORK SAMPLES

    • CLIENT 1: ONLINE ROOM RESERVATIONS PLATFORM / APPLICATION
        • Room reservations & booking
        • Payment gateway & Mobile Pay
        • Calendar & Availability of room; Tariff & Discount management
        • Managing Special Packages; Offers & Rewards

    • CLIENT 2: ONLINE BOOKING & RESERVATIONS - MOBILE APPS
        • Integrated Web & Mobile platform development
        • Mobile Apps - Native; Hybrid or Responsive Web App
        • Payments via mobile app - Integration with Apple Pay and such others
        • Cloud based solution - Amazon AWS; Microsoft Azure 12 X 5 Tech Support

    • CLIENT 3: ENQUIRIES; BOOKING MANAGEMENT & INVOICING; INTEGRATION TO SAP
        • Customer Relationship Management - Microsoft Dynamics Customization
        • Migration from Sugar CRM to Microsoft Dynamics
        • Integrated Booking & Invoicing Systems - Integration to SAP Accounting
        • Social Media & Digital Marketing

    • CLIENT 4: WEBSITE DEVELOPMENT & ENQUIRIES MANAGEMENT
        • New Website on WordPress (Content Management System)
        • Bookings Plugin & Payment Gateway Integration


SAMPLE ONGOING PROJECTS @ ZENOPSYS

    • CLIENT 1: INDUSTRY ASSOCIATION - CUSTOMER POINTS ALLOCATION & REWARDS MANAGEMENT
        • Allotting & Tracking Customer Reward Points
        • Customer Profiling & Point Type Management
        • Automation of the Rewards Management Program
        • Encash Reward Points against vouchers, gifts, coupons, cash etc
        • Reward Partner Management Program - Integrating reward point encashing on partner portals

    • CLIENT 2: DEVELOPING AN ONLINE BOOKING & RESERVATIONS - PHP APPLICATION
        • Integrated Web & Mobile platform development
        • Mobile Apps - Native iOS, Android Apps

    • CLIENT 3: DIGITAL MARKETING
        • Building Social Media Profiles - Onsite SEO & Off-Page Marketing
        • Blog, Forum and Online Advertisements

Effective solutions sometimes need skills and capabilities that are beyond the scope of Zenopsys. Over the years Zenopsys has partnered with other companies or individuals who have specific, unique skills and capabilities that can further augment the overall solution envisaged by Zenopsys.

Interested parties can reach us at +91-984-507-7490 or emails us at sales@zenopsys.com